Last updated: 01 November 2025

This privacy policy explains how Metamorphic Services (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or interact with us online.

If you have any questions, you can contact us at: contact@metamorphicservices.com

1. What information we collect

We only collect the information needed to run the website and respond to enquiries.

Information you provide directly

• Contact form submissions (name, email address, message)
• Any information you choose to share when contacting us

Information collected automatically

When you visit our website, we may collect:
• Analytics data such as pages visited, time on site, and general location (city or region)
• Device and browser type
• IP address (processed only for security and analytics purposes)

This information is collected through tools such as Google Analytics.

We do not collect sensitive personal data.

2. How we use your information

We use the information we collect to:
• Respond to enquiries you send us
• Maintain and improve the website
• Understand how visitors use the site
• Ensure security and prevent misuse

We do not sell your information or share it with unrelated third parties.

3. Legal basis for processing

We process your personal data under the following lawful bases:
• Consent (when you submit information through a contact form)
• Legitimate interests (website analytics, security, site performance)

4. How long we keep your information

We keep your personal information only for as long as necessary:
• Contact enquiries are stored for up to 12 months
• Analytics data is kept in accordance with Google’s retention settings

You can ask us to delete your information at any time.

5. Sharing your data

We may share your data with trusted service providers who help us operate the website, such as:
• Website hosting provider
• Analytics tools (e.g., Google Analytics)
These providers only process data on our behalf and do not use it for their own purposes.

We do not transfer your data outside the UK or EEA unless appropriate safeguards are in place.

6. Cookies

Our website may use cookies and similar technologies to:
• Enable basic website functions
• Understand usage patterns
• Improve site performance

You can control or disable cookies through your browser settings.

7. Your rights

Under UK data protection law, you have the right to:
• Access the personal data we hold about you
• Request corrections to your data
• Request deletion
• Object to certain types of processing
• Withdraw consent at any time (for example, if you used a contact form)

To exercise any of these rights, contact us at <><><>

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.